2/8/2024 0 Comments Synergy solutions phoenixAs part of our proactive culture, we had identified opportunities to improve the way quality was defined and measured on the program which lead to new coaching tools to ultimately improve both the customer experience and employee motivation. Synergy has deployed unique methodologies for enhancing both direct to consumer and business to business customer engagement on behalf of this client that have directly contributed to our client’s revenue growth and loyalty management. In addition to providing a detailed description of all aspects of Synergy’s quality deployment including training, coaching, and compliance, the award application allowed Synergy to highlight a specific solution offered to a client in which a set of powerful and innovative practices were deployed on behalf of a long-term client in the pharmaceutical management space. We are very proud to be repeatedly recognized by CUSTOMER magazine for our quality implementation” remarked Lori Fentem, Synergy’s President. Our clients rely on us to represent their brand professionally and use advanced analytics to continuously elevate the experience of their customers. “We recognize that delivering high quality and meaningful customer engagement is absolutely fundamental to our existence. Synergy Solutions is very proud to be a recipient of this honor and has received this Quality Award in 8 previous years. May 2013 – Phoenix, Arizona – TMC’s CUSTOMER magazine names Synergy Solutions as the recipient of a prestigious MVP Quality Award in recognition of Synergy’s demonstrable commitment to best in class quality solutions. Exceptional Quality Earns Synergy Solutions MVP Quality Award
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